Diagenode

Careers

Diagenode is an international biotech company that develops and commercializes innovative instruments and reagents systems for the life science research and molecular diagnostics.

Founded in 2003, the Group is headquartered in Liège (Belgium), with subsidiaries in Denville (NJ, USA), in Toyama (Japan) and in Santiago de Chile (Chile).

  • Laboratory Technician

    We are looking for an Laboratory Technician (F/M) - Epigenetics division.

    Mission

    The Laboratory Technician carries out laboratory experiments related to molecular biology and Epigenetics. He/She reports to the team Manager.

    Key responsabilities

    • Perform PCR, qPCR, DNA/RNA extraction, purification and quantification, NGS library preparation and purification, fragment size profiling and immunoprecipitation
    • Perform experimental tasks in a timely manner according to the project’s timeline
    • Work accurately, precisely and be familiar with quality management practices
    • Communicate progress of projects to project managers
    • Inform the project manager about the difficulties or changes occurring during the project
    • Work in a team of experienced scientists and participate in weekly team meetings
    • Manage and organize laboratory orders and stock
    • Perform equipment routinely maintenance
    • Manage the technical problems of the instruments used in the context of the research

    Required qualifications

    • Bachelor in Laboratory techniques
    • Experience in molecular biology and/or Epigenetics is a plus
    • Fluent French or English
    • Microsoft Office (Word and Excel)
    • Ability to work independently and with a good team spirit
    • Good at planning and prioritizing things
    • Thorough and careful while efficient and fast
    • Critical, precise and methodical approach to work

    Location

    • Diagenode Headquarters in Seraing

    Contract

    Permanent contract, day-time schedule, full time, 5 days a week.

    Diagenode offers a job with a lot of development potential in a growth-oriented environment with a unique company culture.

    Diagenode is an equal opportunity employer and promotes diversity throughout its workforce.

    If you are interested, please send your application with a full detailed resume and a motivation letter, by email only, to job@diagenode.com

  • Research Assistant

    We are looking for an Research Assistant (F/M) - Epigenetics division.

    Mission

    The Research Assistant develops laboratory experiments related to molecular biology and Epigenetics. He/She reports to the team Manager.

    Key responsabilities

    • Participate in the development of experimental protocol, perform experiments, analyze the results and write experimental report
    • Participate in the establishment of new techniques in the lab
    • Perform experimental tasks in a timely manner according to the project’s timeline
    • Work accurately, precisely and be familiar with quality management practices
    • Communicate and discuss progress of projects to project managers
    • Inform the project manager about the difficulties or changes occurring during the project
    • Work in a team of experienced scientists and participate in weekly team meetings
    • Update protocols and procedures
    • Prepare the transfer of technical data to production and marketing

    Required qualifications

    • Master Degree in Biology with experience in molecular biology
    • Fluent speaking and writing in French and English
    • Microsoft Office (Word, Excel and Power Point)
    • Ability to work independently and with a good team spirit
    • Good at planning and prioritizing things
    • Thorough and careful while efficient and fast
    • Critical, precise and methodical approach to work

    Location

    • Diagenode Headquarters in Seraing

    Contract

    Permanent contract, day-time schedule, full time, 5 days a week.

    Diagenode offers a job with a lot of development potential in a growth-oriented environment with a unique company culture.

    Diagenode is an equal opportunity employer and promotes diversity throughout its workforce.

    If you are interested, please send your application with a full detailed resume and a motivation letter, by email only, to job@diagenode.com

  • Bioinformatic Ph.D Position (PEP-Net training Program)

    Under the supervision of our R&D Manager, Diagenode is looking for a highly motivated Early-Stage Researcher (ESR) student to be part of the European PEP-Net training program. The PEP-Net program is an innovative and interdisciplinary network of 11 European academic and private institutions that aim to combine mathematical modeling with quantitative experiments to address fundamental and applied questions in epigenetics (https://itn-pep.net/).

    Start of the project

    Between July 2019 and October 2019

    Conditions to apply

    The applicant must follow the EU mobility rules

    • He/She must be in the first four years of his/her research career
    • He/She cannot already hold a PhD degree
    • He/She must not have resided or carried out his/her main activity in Belgium for more than 12 months in the last three years immediately prior to the recruitment date.
    • Application open to foreigners ready to move to Belgium (3 years)

    Location

    The ERS student will develop his work at Diagenode S.A in Liège but he will be enrolled as Ph.D in Biology by the Humboldt University of Berlin.

    Duration

    The position is fully funded for 36 months by the European Commission under the H2020 Marie Curie Innovative Training Network Program.

    Salary

    Marie Curie ITNs provide a highly competitive salary to the ESR, including a competitive monthly living and mobility allowance and (if eligible) a monthly family allowance.

    Key Responsibilities

    • Development and testing of new bioinformatics pipelines for epigenetic data analysis
    • Analysis and interpretation of epigenetics data generated by Next-Generation Sequencing (NGS), e.g. ChIP-seq, ATAC-seq, RNA-seq, WGBS-seq, RRBS-seq, MeDIP-seq, hMeDIP-seq
    • Work in a cross-functional team of bioinformaticians whose main focus is life-science data analysis
    • Support the life-science researchers and their ongoing development projects in the Epigenetics R&D department
    • Be in contact with academic and industrial collaborators related to the ongoing projects
    • Work independently and learn new techniques and bioinformatics procedures
    • Generate professional technical reports in a timely manner to meet results delivery deadlines

    Requirements

    • Education in Bioinformatics, LIfe-Science, IT (Programming) or Mathematics, a Master degree is preferred
    • Experience with NGS data analysis
    • Proficiency with the Linux command line interface
    • Ability to perform simple maintenance and administrative tasks on the computers (e.g. install and upgrade Linux software tools and R packages, manage user accounts, set up a remote connection etc.)
    • Programming experience related to R and shell scripting, knowledge of other programming languages (e.g. perl, python) is an asset
    • Rigour and attention to details
    • Being open to learn new techniques and self-development
    • Good interpersonal skills and ability to communicate with wet lab/bench scientists
    • Good reporting skills (oral and written communication skills)
    • Previous experience in epigenetics, bioinformatics is an asset
    • Strong background in (bio)statistics, mathematics is an asset
    • Knowledge of database creation and management (e.g. SQL) is an asset
    • Familiarity with public life-science databases (e.g. Ensembl, NCBI, UCSC) is an asset

    If you are interested, please send your application with a full detailed CV and a motivation letter, by email only, to job@diagenode.com

  • Inside sales & Technical Support Specialist

    We are looking for an Inside sales & Technical Support Specialist (F/M) - Epigenetics division.

    Mission

    The Inside Sales & Technical Support Specialist will focus on prospecting, qualifying and supporting the Epigenetics business providing scientific and technical advices in order to meet revenue expectations.

    Key responsabilities

    INSIDE SALES

    • Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and support; preparing quotations. It will involve onsite customer facing activities (~ 10% traveling)
    • Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
    • Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
    • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
    • Working with digital marketing communications, responsible for managing and triaging leads from all sources, including tradeshows, website and marketing automation activities
    • Source new sales opportunities through inbound lead follow-up
    • Generate new sales opportunities through outbound cold calls and emails for targeted proactive campaigns (i.e. application/account specific)
    • Understand customer needs and requirements
    • Route qualified opportunities to the appropriate sales executives for further development and closure
    • Close sales and achieve revenue quotas
    • Research accounts, identify key players and generate interest
    • Maintain and expand your database of prospects within your assigned territory
    • Familiarity with CRM desired
    • Perform effective onsite and online demos to prospects

    TECH SERVICE

    • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
    • Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
    • Redirect problems to appropriate resource
    • Cooperate with technical team and share information across the organization
    • Comprehend customer requirements and make appropriate recommendations/briefings
    • Identify sales opportunities through tech support engagement, with the objective of maximizing the customer share of wallet
    • Keep clients up-to-date with Diagenode’s solution portfolio/educate on new technologies
    • Managing customer incidents in a professional and efficient manner
    • Build working relationships with other departments of Diagenode, particularly within the R&D and Marketing teams
    • Proactively learn new technologies as well as the supported products
    • Be prepared to visit customers for on-site relationship building, troubleshooting and technical presentations

    Required qualifications

    • Motivated team player
    • Sense of initiatives
    • Persistent
    • Proactive attitude in solving problems
    • Master / PhD in Molecular Biology
    • Languages : German - English

    Location

    • Munich area
    • Berlin area

    Contract

    Permanent contract.

    Diagenode offers a job with a lot of development potential in a growth-oriented environment with a unique company culture.

    Diagenode is an equal opportunity employer and promotes diversity throughout its workforce.

    If you are interested, please send your application with a full detailed resume and a motivation letter, by email only, to job@diagenode.com

  • Logistic Employee (F/M)

    Mission

    As a member of the Logistics team, the employee participates in daily operations such as goods receipt, sales order entry, picking, packing and shipping. He/She reports to the Logistics Manager.

    Key responsibilities

    • Picking, packing and shipping of sales orders
    • Shipment tracking, management of internal requests and transportation document
    • Goods receipt, storage and maintenance of physical stocks and ERP. Analysis of any gaps between the physical inventory and the computer system
    • Sales order entry and management in the ERP (Microsoft Dynamics AX
    • Regular contacts by phone and e-mail with international customers, suppliers and carriers
    • Support to the Logistics manager in various tasks and projects of the department
    • Participation in the continuous improvement of processes and the quality system (ISO 13485)

    Required qualifications

    • Bachelor in Logistics
    • French / English
    • Well organized, rigorous and accurate
    • Good communication skills
    • Customer oriented
    • Dynamic and stress resistant
    • Experience with the Office suite, good knowledge of an ERP, preferably MS Dynamics AX)
    • Experience in a ISO13485 environment is a plus

    Location

    Diagenode headquarters in Seraing

    Contract

    Permanent contract, day-time schedule, 5 days a week

    Diagenode offers a job with a lot of development potential in a growth-oriented environment with a unique company culture.

    Diagenode is an equal opportunity employer and promotes diversity throughout its workforce.

    If you are interested, please send your application with a full detailed resume and a motivation letter, by email only, to job@diagenode.com

  • Customer Technical Support Advisor (F/M)

    Mission

    Provide technical support and corrective and preventive maintenance to customers.

    Key responsibilities

    • Provide technical support for equipment
    • Provide phone and web-based assistance to Diagenode customers (ticketing system, problem analysis and solution proposal(s))
    • Ensure corrective and preventive maintenance of fragmentation equipment and automated platforms (robots) for the 2 Business Units at Diagenode, at customers' premises in Belgium and abroad
    • Actively collaborate with the US Technical Support team
    • Coordinate shipping and handling of the equipment in collaboration with the Logistics Department
    • Propose process improvements
    • Train Diagenode’s distributors network for technical support and maintenance procedures
    • Apply maintenance and production procedures as defined by the Department

    Mobility

    • Travel abroad 2 to 4 days a month

    Required qualifications

    • Studies : Bachelor's degree in electronics, electromechanics or automation
    • Professional experience: 1 to 2 years of professional experience in a similar position
    • French and English
    • Knowledge of Diagenode's IT systems and software : use of software (Office, ERP).
    • Good communication skills
    • Customer oriented
    • Well organized, rigorous and accurate
    • Dynamic and stress resistant

    Location

    Diagenode headquarters in Seraing

    Contract

    Permanent contract, day-time schedule, full time, 5 days a week

    Diagenode offers a job with a lot of development potential in a growth-oriented environment with a unique company culture.

    Diagenode is an equal opportunity employer and promotes diversity throughout its workforce.

    If you are interested, please send your application with a full detailed resume and a motivation letter, by email only, to job@diagenode.com

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