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Field Application Specialist

Product Manager

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Field Application Specialist

Diagenode is an international biotech company that develops and commercializes innovative instruments and reagents systems for life science research and molecular diagnostics.

Diagenode, the leader in the field of epigenetics, provides full solutions for your chromatin immunoprecipitation and DNA methylation research. Our products include sonication instruments (Bioruptor®), automated systems (IP-Star®), kits for chromatin immunoprecipitation (ChIP) and DNA methylation analysis, and high quality antibodies. Our goal is to make epigenetics research accessible and to ensure consistent data in every experiment.

Founded in 2003, the Group is headquartered in Liege (Belgium), with a subsidiary in Denville, NJ, USA.

For its Epigenetics division and reporting to the Head of sales & global marketing, Diagenode is looking for a highly motivated Field Application Specialist (H/F) :

Key responsibilities

  • Ensure installation, training and maintenance of the automation solutions at customer’s site
  • Together with the R&D team, participate to the design and development of applications for the products
  • Together with the R&D team, ensure technical support prior to the sale, installation and after-sales service
  • Support the sales organization by providing in-depth information about the products and its applications
  • Provide technical and qualitative validation of products for sale during launch phases on the market, also provides solutions to specific customer requirements
  • Participate actively in the development and writing of technical documentation
  • Perform molecular biology experiments, especially in epigenetics, during product demonstrations at customer’s.

Required qualifications

  • Master degree in engineering, biology or equivalent
  • Minimum 2 years of proven experience in a similar function in sales and/or customer support
  • Fluent in French and English, German is a plus
  • Proficient with standard computer-based tools
  • Customer oriented
  • Enthusiasm for working in team, autonomous
  • well-organized, rigorous, independent with a spirit of initiative
  • International exposure, flexible (50% abroad - EU/ROW)

Location
Diagenode headquarters in Liege

Contract
Permanent contract

In addition to a highly interactive and stimulating environment, Diagenode also provides competitive salaries. Diagenode is an equal opportunity employer and promotes diversity throughout its workforce.

If you are interested, please send your application with a full detailed CV and a motivation letter, by email only, to job@diagenode.com


Product Manager

For its Epigenetics division and under the supervision of the Epigenetics Business Unit Manager, Diagenode is looking for a highly motivated Product Manager (M/F):

Key Responsibilities

  • Participate to new Product Development and ensure a timely Product Launching
  • Put a particular focus on the management of distributors, define sales objectives, ensure training, monitor performance and expand distributor network
  • Define Product documentation and marketing material in collaboration with the marketing team
  • Ensure product training of the Sales team
  • Ensure Demonstrations & presentations at customers’ site and trade shows
  • Develop Competitive intelligence for related products

Required qualifications

  • 2-5 years of experience as Product Manager or Sales and Marketing
  • Strong scientific background in Genomics. Experience in Epigenetics and NGS are a plus
  • Experience in project management
  • Fluent in English, French or other languages are a plus
  • Proficient with standard computer-based tools
  • Familiar with the current marketing communication (webinars, emailing, Web based collaborative tools)
  • Enthusiasm for working collaboratively, innovative, autonomous
  • Well-organized, rigorous, independent with a spirit of initiative, acute business sense
  • Flexible (30-40% abroad - EU/ROW)

Location
Diagenode Headquarters in Liège, Belgium

Contract
Permanent contract

In addition to a highly interactive and stimulating environment, Diagenode also provides competitive salaries. Diagenode is an equal opportunity employer and promotes diversity throughout its workforce.

If you are interested, please send your application with a full detailed CV and a motivation letter, by email only, to job@diagenode.com