Diagenode is an international biotech company that develops and commercializes innovative instruments and reagents systems for life science research and molecular diagnostics. Founded in 2003, the Group is headquartered in Liege (Belgium), with a subsidiary in Denville, NJ (USA).

Diagenode, the leader in the field of epigenetics, provides full solutions for chromatin immunoprecipitation and DNA methylation research. Our goal is to make epigenetics research accessible and to ensure consistent data in every experiments.

  • Customer services & Maintenance Specialist

    For its Epigenetics division, Diagenode is looking for a highly motivated Customer services & Maintenance Specialist (M/F).

    Key responsibilities

    • Ensure customer service for the evaluation of maintenance requirements (direct contacts with customers, diagnostic, planning);
    • Ensure installation, training and maintenance of Diagenode automation systems (analyse, diagnostic, suggest and implement solutions);
    • Participate to maintenance operations of shearing equipments;
    • Part of a small and dynamic team, participate to the production operations and help to manage the logistic;
    • Provide technical and qualitative validation of products for sale during launch phases on the market, also provides solutions to specific customer requirements;
    • Participate to the quality improvement plan of the department;
    • Participate actively in the development and writing of technical documentation.

    Required qualifications

    • Bachelor in electrical engineering or electromechanical engineering or equivalent;
    • Willing to understand the biological applications related to Diagenode’s instruments;
    • Fluent in French and English;
    • Strong customer service oriented
    • Enthusiasm for working in team, autonomous;
    • Well-organized, rigorous, independent with a spirit of initiative;
    • International exposure, flexible (50% traveling - EU/ROW);
    • Proficient with standard computer-based tools


    Diagenode headquarters in Liege


    Permanent contract

    In addition to a highly interactive and stimulating environment, Diagenode also provides competitive salaries. Diagenode is an equal opportunity employer and promotes diversity throughout its workforce.

    If you are interested, please send your application with a full detailed CV and a motivation letter, by email only, to job@diagenode.com

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  • Gliwice Scientific Meeting
    Gliwice, Poland
    Nov 17-Nov 18, 2017
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